Service update: Our member service and coach teams’ operating hours will be a little different over the holiday season. Please see our Contact Us page for details.
Eligible members* receive Default Death, Total and Permanent Disablement (TPD) and Income Protection (IP) insurance cover. The amount of Default cover you receive depends on your age and what your cover costs you will depend on your age and occupation. You can check what cover you have by logging in to your online account and checking the ‘My Insurance’ tab or by calling 1300 361 477.
If there isn’t enough money in your account to pay the insurance fees, your cover will be cancelled. And importantly, if no contributions or rollovers (when you transfer your super from one account to another) are paid into your account for a 16-month period, your account will be deemed inactive and regardless of balance, your insurance may be cancelled. This is one of the reasons why it’s important to regularly check that your employer is paying your super contributions and keep your contact details up to date!