Service update: Our member service and coach teams’ operating hours will be a little different over the holiday season. Please see our Contact Us page for details.
First thing to do is log in to your online member account and review your transaction history to ensure the contributions are being made at all. From there, you’ll need to know your salary pre-tax income. Your employer should be paying you 11.5% of your ordinary time earnings wage in super contributions. If you need help doing the maths or have concerns the amount is not correct, speak to your employer directly.