Service update: Our Coach team will be unavailable on 27 & 28 November. Our Member Service team can be reached at 1300 361 477. Our Coaches will return at 9am Friday 29 November.

Are there any exceptions to the admin fee?

If your account balance for a product is less than $6,000 at the end of the financial year (or when you close your account), certain fees and costs charged to you in relation to administration and investment are capped at 3% of the account balance for the year (or the period until your account is closed). Any amount charged in excess of that cap must be refunded.