Group Privacy and Security Policy

This Guild Group Privacy and Security Policy applies to the Guild Group website which is prepared and maintained by and on behalf of the Guild Group of Companies, and is owned by Guild Group Holdings Limited (ABN 72 060 237 774) (which is a member of the Guild Group of Companies) under the domain name www.guildgroup.com.au.

This Guild Group Privacy and Security Policy may also apply to material and information provided by the Guild Group on or via websites hosted by third-parties.

The Guild Group understands and appreciates that you, as a visitor to the Guild Group website, are concerned about your privacy and about the confidentiality and security of information the Guild Group may gain about you online. This Guild Group Privacy and Security Policy explains how information about you will be treated as you access the Guild Group website.

As the Guild Group website and underlying technology develops and evolves, the Guild Group will seek to provide you with better services and a more effective website. We encourage you to continue to review this Guild Group Privacy and Security Policy as it may change from time to time.

In addition to the provisions of this Guild Group Privacy and Security Policy, there may also be specific and additional privacy provisions which apply to parts of the Guild Group website. You should also review those specific and additional provisions. In the event of inconsistency between the provisions of this Guild Group Privacy and Security Policy and those other specific and additional privacy provisions, the specific and additional privacy provisions will apply.

Information collected

The information about you that is collected will depend on how you use and access the Guild Group website.

If you visit the Guild Group website to read, browse or down-load material or information, our system will record the date and time of your visit to the Guild Group website, the pages you have viewed, and any information you downloaded. This information is used for statistical, reporting and website administration and maintenance purposes only.

If you provide us with your personal information through an enquiry form on this website, this information will be received, retained, used and disclosed by the Guild Group for the primary purpose of providing you with further information about your enquiry and other products and services. You may at any time request that no further marketing material be sent to you. You may also access the personal information that the Guild Group holds about you.

The Guild Group website contain links to the websites of third-party providers of material, information, advices, goods and services. If you have accessed such third-party websites through the Guild Group website, and if those third-parties collect information about or obtain information from you, the Guild Group may also collect or have access to that information as part of our arrangements with those third-parties. If collected this information will be used for the purpose of providing you with information about our products. Third-party websites should contain their own privacy and security Policy and those third-parties are responsible for informing you about their own privacy practices and addressing your privacy concerns.

Cookies

As the Guild Group website is currently an information-only website, no cookies are utilised thereon. However, as the Guild Group website and its facilities are reviewed and modified, such cookies may well be introduced to some parts of the Guild Group website at a future stage. In that event, disclosure will be made in an amended Guild Group Privacy and Security Policy.

The Guild Group website contains links to the websites of third-party providers of material, information, advices, goods and services. If you have accessed such third-party websites through the Guild Group website, and if those third-parties use cookies, those third-parties and third-party websites are responsible for making appropriate disclosures on cookies to you as part of their own privacy and security policy, and those third-parties are responsible for informing you about their own privacy practices and addressing your privacy concerns. If you have accessed such third-party websites through the Guild Group website, and if those third-parties use cookies to collect information about or obtain information from you, the Guild Group may also collect or have access to that information as part of our arrangements with those third-parties.

Email

The Guild Group may preserve and retain the content of any Email that you send us, if the Guild Group has your consent or believes that it has a legal requirement to do so. Any personal information contained in your Email, including your name and Email address, will be used or disclosed in accordance with this Guild Group Privacy and Security Policy. In addition, your Email message content may be monitored by our or your own Internet Service Provider, IT consultants,or employees of the Guild Group for customer service monitoring, internet traffic monitoring, trouble shooting and maintenance purposes, or where Email abuse is suspected or being investigated.

You should note that the Internet Service Provider for the Guild Group website is not the Internet Service Provider for the Guild Group Email facility.

Security of information

The Guild Group attempts to preserve the security of personal information you provide to us either as a result of your access to the Guild Group website or by direct non-website or non-Email dealings with the Guild Group.

It is noted and acknowledged that no data transmission over the Internet can be guaranteed as being totally secure. Despite the best efforts of the Guild Group, therefore, the Guild Group cannot ensure or warrant the security of any information you transmit to the Guild Group and you acknowledge that you do so at your own risk. Upon receipt of your transmission, however, the Guild Group takes reasonable steps to preserve the security of information about you in our own systems.

Changes to the Guild Group Privacy and Security Policy

You acknowledge and accept that your access to and use of the Guild Group website evidences your acceptance of the Guild Group website Terms and Conditions and the Guild Group Privacy and Security Policy.

This is the current Guild Group Privacy and Security Policy. It replaces any other Privacy and Security Policy for the Guild Group website to date. The Guild Group may at any time vary the Guild Group Privacy and Security Policy by publishing the varied Policy on the Guild Group website. You accept that by doing this the Guild Group has provided you with sufficient notice of the variation.

Download the GuildSuper Privacy Policy

pdf-icon-transparent2 GuildSuper Privacy Policy July 2016 (103kb)