Frequently Asked Questions

How do I join?

Complete the Employer application form including the employee schedule. Your employees will also need to complete the application form for individuals.

How do I make initial contributions?

Supply all of your employees' details on the Membership Schedule, and attach a cheque or make a BPAY payment for the initial contributions.

How do I know when an employer account has been opened for me?

Your Employer Account details and your Employer number are confirmed to you in a welcome letter once your  application has been received and accepted.  Your Employer Number can then be used for all future communication.

How do I make ongoing contributions?

SG contributions on behalf of your employees can be made by:

• Completing the contribution schedule sent to you each month and mailing to us with a cheque. Alternatively you can make a BPAY payment, OR
• Logging in to your employer account online, electronically submitting contribution details and making a BPAY payment.

How do I make additional Contributions?

Additional contributions such as salary sacrifice can be made for your employees at any time. Simply enter the additional contribution amounts on the contribution schedule in the relevant column.

How can I access information online?

Through the online access area of this site you can:

• Submit contributions for your employees
• View your contributions history
• Update existing employee's details
• Add new employees and update employees who left employment.